Authorised Indian Partner for Proton Data Security, USA
Tel: +91 80 26539077•Mob: +91 9243049222•mail@quridge.net

Verification, not just servicing

Degausser AMC & Maintenance in India

Annual maintenance for Proton degaussers, crushers and shredders across India — with the part that actually matters: periodic field-strength verification and a test certificate for your audit file.

Why this matters more than servicing. A degausser's capacitor bank degrades over time. As it degrades, the peak field drops — but the machine still runs its cycle and still reports success. Nothing in daily operation tells you. Periodic field-strength verification is the only control that keeps your destruction records true.

What is covered

Quridge AMC scope

Verification

Field-strength testing

Periodic verification with a calibrated instrument, readings recorded against the machine's specification, and a signed test certificate for your audit file.

Preventive

Mechanical and electrical service

Drawer, slot, hinges and rails; cooling fans and filters; cabling and connectors; interlock and safety function re-verification.

Health

Capacitor bank assessment

Charge-time and loaded-voltage testing, with a recommendation on remaining life before a failure interrupts your operation.

Consumables

Wear items

Fuses, drawer liners and seals, cooling filters, and shredder blades and consumables where applicable.

Response

Breakdown attendance

A written response commitment, with engineer dispatch arranged for outstation and tier-2 locations.

Training

Operator refresher

Refresher training for operators with training records issued — useful evidence when your auditor asks who is authorised to run the machine.

Maintenance intervals we recommend

IntervalTasksWho
DailyTest cycle, confirm success and field reading, check ventilation and interlockOperator
WeeklyClean the media path and rails, check cabling and the cycle counterOperator / site IT
MonthlyCooling and dust check, log room temperature, review the destruction register for gapsSite IT
QuarterlyCapacitor charging test under load, interlock function test, spares checkSite IT / engineer
Half-yearly High volume<b>Field-strength verification with a calibrated instrument</b>, plus mechanical serviceAuthorised engineer
AnnualFull service, verification and certificate, capacitor assessment, operator refresherAuthorised engineer
After relocationField-strength verification before returning to serviceAuthorised engineer

What a good AMC looks like — and what to watch for

The AMC market in India varies widely. A visit that lubricates a rail and leaves is not maintenance of a data-destruction device. Use these as the questions to ask any provider, ours included:

  1. Does the visit include a field-strength verification with a calibrated instrument, or only a functional test?
  2. Do I get a written certificate with the readings against the machine's specification?
  3. Is capacitor bank health assessed and reported, with a life estimate?
  4. Is the interlock and safety function re-verified, and recorded?
  5. What is the response commitment in writing, and does it differ by location?
  6. Are spares held in India, and which ones?
  7. Is operator training included, with records issued?
  8. Do I get a written report with findings rather than a signature on a sheet?

Indicative AMC cost

Expect roughly 8–12% of machine value per year in India. The variation comes from:

  • Model tier. NSA-listed machines cost more to verify properly, so their AMC sits at the higher end.
  • Response commitment. A next-working-day metro commitment costs more than a scheduled quarterly visit.
  • Visit frequency. Half-yearly verification doubles the visit cost of annual-only.
  • Location. Outstation and tier-2 visits carry travel cost, usually passed through at cost.
  • Machine count. Multiple units at one site are usually cheaper per machine.

Compare that against the cost of an unverified machine quietly producing false assurance for years. The maintenance guide covers the failure modes in detail.

Frequently asked questions

Straight answers to the questions Indian buyers ask most often. Cannot find yours? Call us — we answer technical questions on the phone.

Is an AMC really necessary?
If your records depend on the machine having actually delivered the field, yes. A degausser's capacitors degrade over time; the machine can still complete a cycle and still report success while the field has dropped. Periodic field-strength verification is the control that keeps the destruction records truthful.
What does a Quridge AMC include?
Periodic preventive maintenance per the manufacturer's guidance, field-strength verification with a calibrated instrument and a test certificate, capacitor and cooling assessment, consumables, labour, and a response commitment for breakdown calls.
What is it likely to cost?
Typically in the region of 8–12% of the machine's value per year, depending on the model, the response commitment and the number of visits. Larger and NSA-listed machines sit at the higher end because the verification requirement is stricter.
Is a third-party AMC acceptable?
Technically yes, but ask what the AMC actually verifies. An annual clean-and-lubricate visit is not the same as a field-strength verification with a certificate. The value of an AMC here is the verification record, not the servicing.
What is the response commitment?
It depends on location and the tier you buy. Metro locations typically get next-working-day response; outstation and tier-2 locations are scheduled visits with engineer dispatch arranged as required. We will put the commitment in writing.
Do you AMC machines bought elsewhere?
We do, on a case-by-case basis, provided the machine is a Proton unit in the supported range. Send us the model and serial number.

Cover your machine properly

Send us the model, serial number and city. We will quote an AMC with the verification schedule, response commitment and certificate format in writing.

Request a quote Call +91 9243049222